Get more reviews, more referrals, and more value from the customers who already trust you.
Follow-up starts only after the work is complete. Your customer gets the request at the right time, not while your crew is still wrapping up.
If there's a service issue or open conversation, the ask stops and goes to your team. No tone-deaf review request lands in the middle of a problem.
Reviews and referrals get their own follow-up. When a reminder goes unanswered, a US-based Lead Care agent can call while the job is still fresh.
Track which projects create reviews, referrals, repeat work, and revenue. You can see which lead sources bring customers who keep paying off.
The system confirms the work is truly complete, looks for open service issues, checks permission to contact, do-not-contact records, and earlier requests, and keeps review asks separate from referral asks. Only then does the reminder your team approved go out.
When a happy customer ignores the reminder, a US-based Lead Care agent calls and hears how the job actually went. A service concern goes straight to the person who earned the trust. When the customer is glad to help, the agent asks for the review or the referral while the goodwill is still fresh.
Which finished jobs get a call after the reminder goes unanswered is set with your team. Project value, the crew that ran it, service history, and how the customer prefers to be reached all factor in. Some contractors want the personal ask kept in house entirely, and that works too.
Lead Intelligence connects where the customer came from, what they researched, approved outside data, sales notes, completed work, reviews, referrals, repeat work, and revenue.
A completed project can become public proof, a referral conversation, repeat work, and a clearer picture of which leads turn into your best customers. The system handles the reminders your team approved, and a Lead Care agent calls the happy customers who never answered one. Service concerns and the relationships your people built stay with your people.
This is an example of how the process works, not a results forecast. Review and referral requests are checked separately. Current job status, service issues, permission to contact, do-not-contact records, and earlier requests all affect what happens next.
We define the completion signal and delay with your team. The request should start from the system that knows the work is actually finished, not from a rough sales date. Before it sends, the workflow checks whether the job was reopened, a service issue is active, or someone is already handling the customer.
The issue reaches the right person and the routine request pauses while the job isn't in a valid completed state. That doesn't erase the customer or hide their feedback. It keeps an automated public ask from colliding with work your team is still resolving.
No. Once a job is complete and the customer passes the same checks, the public review request isn't based on a guess about whether they'll leave a positive rating. The request invites honest feedback without requiring a particular score.
A review asks someone to share an honest experience publicly. A referral asks them to introduce another person to the business. Those are different levels of trust and different moments. Keeping them separate protects the relationship and lets your team decide when a personal referral ask makes sense.
No. It handles the routine timing, identifies the opportunity, and creates a task with the project and relationship context attached. If the reminder goes unanswered, a Lead Care agent can call and make the ask. For high-value referrals, the better experience is often for the owner, salesperson, or project manager who knows the customer to make the ask personally, and we set that threshold with your team.
A US-based Lead Care agent who can see the project, the completion status, the service history, and whether the customer has already been asked. The call is short: how did the job go, would you be willing to share that publicly, is there anyone else who should know about the work. If the customer raises a service concern, the ask stops and the concern goes to your team the same day.
Usually, yes. Lead Intelligence connects the useful history already spread across your website, CRM, project system, review platform, and approved outside data added to the customer record. We identify which system confirms the work is finished, where reviews should go, whether a service issue is open, and whether the customer has already been asked. You don't have to replace a working tool just to connect the process.
We define the completion signal and delay with your team. The request should start from the system that knows the work is actually finished, not from a rough sales date. Before it sends, the workflow checks whether the job was reopened, a service issue is active, or someone is already handling the customer.
The issue reaches the right person and the routine request pauses while the job isn't in a valid completed state. That doesn't erase the customer or hide their feedback. It keeps an automated public ask from colliding with work your team is still resolving.
No. Once a job is complete and the customer passes the same checks, the public review request isn't based on a guess about whether they'll leave a positive rating. The request invites honest feedback without requiring a particular score.
A review asks someone to share an honest experience publicly. A referral asks them to introduce another person to the business. Those are different levels of trust and different moments. Keeping them separate protects the relationship and lets your team decide when a personal referral ask makes sense.
No. It handles the routine timing, identifies the opportunity, and creates a task with the project and relationship context attached. If the reminder goes unanswered, a Lead Care agent can call and make the ask. For high-value referrals, the better experience is often for the owner, salesperson, or project manager who knows the customer to make the ask personally, and we set that threshold with your team.
A US-based Lead Care agent who can see the project, the completion status, the service history, and whether the customer has already been asked. The call is short: how did the job go, would you be willing to share that publicly, is there anyone else who should know about the work. If the customer raises a service concern, the ask stops and the concern goes to your team the same day.
Usually, yes. Lead Intelligence connects the useful history already spread across your website, CRM, project system, review platform, and approved outside data added to the customer record. We identify which system confirms the work is finished, where reviews should go, whether a service issue is open, and whether the customer has already been asked. You don't have to replace a working tool just to connect the process.
You do not need to solve everything at once. We find the gap holding back revenue, fix it, and use real sales outcomes to decide what deserves attention next.
Bring your real questions. We’ll be clear about process, pricing, and whether we’re the right fit for your business. You'll talk with someone who understands premium home improvement, long sales cycles, and what it actually takes to generate better leads and drive more revenue.
Book an Intro CallThat may mean bringing in better-fit demand, turning more website visits into consultations, or working the leads and estimates your team cannot keep chasing.
We compare leads, estimates, and signed jobs so you can spend smarter, close more of the right work, and get more value from every lead after that.
Learn how every lead helps your marketing system get smarter so you get better leads in and more revenue from every lead after.
See how it works →See pricing, what's included, and how to get started. No long-term contract.
View pricing →Book a free 30-minute intro call. Ask questions, get a clear read on your lead lifecycle, leave with a next step.
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