Every lead you paid for, from stalled quotes to old inquiries and "not yet" prospects is still a potential patient. They just forgot about you.
You've got leads from 6–18 months ago that never closed. They said "not yet" and you moved on. But they're still thinking about it. You're just not top of mind anymore.
Between meeting with patients and selling treatments from appoitments, you're working on high value prospects that are active right now. You don't have time to call stalled leads.
Every month you're buying new leads while perfectly good prospects sit there stalled. You already paid to acquire them. Now its time to get the revenue from them.
Your US-based Lead Care Team systematically works your stalled leads so you don't have to.
We identify which leads are worth calling, craft personalized outreach campaigns, and make strategic calls to reopen conversations.
When someone was "waiting until next month" last year, they're ready now. They just forgot about you.
Cost to acquire stalled leads. You already paid for them
Close rate on past relationships vs. 5-20% for new leads
Of your stalled leads can convert with systematic, smart outreach
We analyze your stalled leads, segment by intent level, and identify your highest-value prospects - stalled treatment plans, old inquiries, and warm leads.
We create personalized automated sequences (email + SMS and calls) tailored to each segment. Different messages for different stages.
Your Lead Care Team makes human calls to high-value leads. We reopen conversations, answer objections, and book appointments.
Monthly campaigns keep working your new leads that stall. We track what converts and optimize continuously. No lead gets forgotten.
Not all stalled leads are equal. We focus on the ones most likely to convert first.
0–6 months old
Received a treatment plan but never responded or said "not yet"
6–12 months old
Completed qualification but never booked or showed for appointment
12–24 months old
Initial inquiry only, minimal engagement, very early stage
12–36 months since project
Completed procedures, good relationship—potential for new treatments or referrals
We organize your leads by intent level: Stalled Quotes (highest priority), Dormant Inquiries (medium), Old Explorers (low), and Past Patients (referral focus).
Multi-touch campaigns (email + SMS) that get automated for smart outreach. Each segment gets a customized approach based on how far they got in your process.
Your Lead Care Team makes daily calls with a personal touch and a real conversation. Not cold calling. Strategically warming up people who already know you.
We focus on your highest-value opportunities first. Recent stalled treatment plans over your minimum get immediate attention. Low quality leads get consistent nurture for future calls.
All activity logged in our system. You see exactly who we contacted, what was discussed, and which appointments are booked.
See how many stalled leads we contacted and view response rates, appointments booked, and estimated revenue recovered, all at zero additional customer acquisition cost.
Use our free tool to see how much revenue you could recover each month by fixing your lead management AND giving your team time to close more patients.
See Your Practice Growth Score
Your marketing fills your pipeline. Your Lead Care Team makes sure you get more revenue from each lead.