The on-demand salesforce that makes your closers more productive.
Your closer should be focused on closing, not carrying every conversation before and after the sale. We step in around that seat so new leads get worked, old opportunities get reactivated, and happy clients turn into more revenue.
Three conversations. One team. Running in parallel.
Most teams expect one person to cover all of this, and revenue slips when that happens. We give each stage dedicated coverage, so nothing important gets dropped between the first inquiry and the follow-up after the project is done.
Convert
Discovery calls and systematic qualification on every inbound inquiry, so your closers only work pre-qualified, high-intent prospects.
- Every inbound lead gets a real discovery conversation
- Coverage across forms, calls, SMS, and DMs
- Custom qualification script built to your ideal customer profile
- Warm handoff with clear qualification notes
Reactivate
Systematic campaigns that turn your existing lead database into recoverable revenue without asking you to buy more leads.
- Full database import and segmentation
- Multi-touch email and SMS sequences
- Live agent re-qualification on response
- Zero additional ad spend required
Multiply
Post-project success calls that generate reviews, referrals, and repeat business, turning one closed deal into compounding pipeline.
- Post-project success calls at peak satisfaction
- Personalized referral conversations by agents
- Named referral follow-up within hours
- Multi-platform review routing
Trained sales professionals dedicated to every stage before and after the close.
These conversations need real judgment, good timing, and a steady hand. Our agents are trained to represent your business well, so the work gets done consistently without piling one more job onto your internal team.
Trained on your brand and process
Call frameworks, tone calibration, and qualification standards are built around how your team sells before go-live.
Consistent regardless of volume
Whether you get 5 leads this week or 50, every one gets the same quality of first contact. No coverage gaps, no off days.
No management overhead for you
We hire, train, manage, and replace agents. You never deal with turnover, performance reviews, or coverage planning.
Revenue-focused, not script-focused
Agents are trained to qualify, reactivate, and follow up in a way that creates better closing opportunities for your team.
Lead Care Agents
US-based. Trained. Ready.
Available during your business hours, trained on your process, and focused on the conversations that move revenue: discovery, reactivation, and customer care.
Live in 30 days
We get the system built around your business quickly, so you can start getting relief without dragging through a long setup process.
Discovery and scoping
We audit your current process, lead sources, lead database, and ICP. We identify the highest-impact starting point.
Script and campaign build
Custom qualification scripts, reactivation sequences, and referral playbooks built for your business, your market, and how your team sells.
Tracking and handoff setup
Call tracking, handoff notes, and reporting infrastructure are configured so the work runs cleanly.
Agent training and launch
Agents trained on your brand. Test calls completed. System goes live. You receive your first real-time dashboard.
Lead Care Team vs. your other options
What people ask before they sign on
Can I start with just one service?
Yes. Most clients start with Convert, the highest-leverage entry point, and layer in Reactivate or Multiply once the discovery function is running. You're never required to run all three from day one.
How are agents trained on my business?
Before go-live, we build custom call frameworks, qualification criteria, and tone guidance specific to your market and how your team sells. Agents go through recorded training and test calls before handling live inquiries.
What does a warm handoff look like?
When an agent qualifies a lead, your closer receives a structured handoff note: what the prospect said, their project scope, timeline, budget signal, and any objections raised. No cold transfers, no vague "they want a quote."
Do I need to replace my CRM or change my tools?
No. We configure the system to work with what you already use. Call tracking, handoff notes, and reporting are layered on top, not as a replacement for your existing workflow.
What if a lead doesn't respond on the first contact?
Convert and Reactivate both use multi-touch sequences across phone, SMS, and email. Leads that don't respond on the first attempt are followed up systematically rather than marked cold and abandoned.
How do I know what the agents are doing?
You get a real-time dashboard from day one: call activity, lead outcomes, reactivation response rates, and referral metrics. You're never in the dark about what's being worked and what's being handed off.
What industries do you work with?
Lead Care Team is built for home improvement contractors like roofers, window companies, HVAC teams, remodelers, and related trades. Our scripts, qualification logic, and reactivation sequencing are all calibrated to how homeowners make high-ticket project decisions.
What happens after the 30-day onboarding?
The system runs continuously. We monitor performance, tune scripts based on what's working, and provide monthly reporting reviews. You get ongoing coverage without needing to manage any of the operational details.