Lead Care Team
Privacy Policy
This Privacy Policy explains how Lead Care Team, a Minnesota limited liability company, collects, uses, and protects information when you visit our website, complete a form, or contact us about our services. We wrote it to reflect the way this business actually operates: a small, service-focused company speaking with business owners about sales coverage, discovery, reactivation, and post-project follow-up.
What we collect
We collect information you choose to give us, including when you:
- submit a contact form or fit check
- book or request a discovery call
- email us directly
- share information about your business, lead volume, revenue range, pipeline issues, or service needs
This may include your name, business name, email address, phone number, and the details you choose to share about your business.
Information collected automatically
Like most websites, we also collect limited technical and usage information automatically. That may include:
- IP address
- browser type and device information
- pages viewed and general visit activity
- referring site or traffic source
We currently use website analytics tools and hosting infrastructure that help us understand site traffic, improve performance, and respond to inquiries.
How we use your information
We use information we collect to:
- respond to your inquiry
- review whether Lead Care Team is a fit for your business
- schedule and conduct discovery calls
- improve our website, messaging, and services
- maintain records of business conversations and service interest
- protect the website and prevent misuse
- comply with legal obligations
We do not sell your personal information.
How we share information
We share information only when it is needed to run the business or comply with the law. That may include service providers that help us with hosting, website forms, analytics, scheduling, and communications.
We may also disclose information if we believe it is reasonably necessary to protect our rights, investigate misuse, or comply with a legal request.
Cookies and analytics
Our site may use cookies or similar technologies to support core site functionality and website analytics. Those tools help us understand which pages are being used, how visitors move through the site, and where the site needs improvement.
If your browser allows it, you can usually control cookies through your browser settings.
Data retention
We keep information for as long as it is reasonably needed to respond to inquiries, evaluate potential engagements, maintain business records, or comply with legal and operational obligations. We may keep some information longer when doing so is necessary for recordkeeping, dispute resolution, or security.
Security
We use reasonable administrative, technical, and organizational measures to protect information we hold. No system can guarantee absolute security, but we take the protection of submitted information seriously and work with service providers that are expected to do the same.
Your choices
You can contact us at [email protected] if you want to:
- request access to the information you submitted to us
- ask us to correct or update your information
- ask us to delete information, subject to legal or operational obligations
- ask questions about how your information is being used
If privacy laws in your state or country give you additional rights, including rights that may apply to Minnesota residents under the Minnesota Consumer Data Privacy Act when applicable, we will handle your request in a manner consistent with applicable law.
Children's privacy
This site is intended for business owners and adult decision-makers. It is not directed to children under 13, and we do not knowingly collect personal information from children.
Third-party links
Our site may link to third-party websites, tools, or social platforms. We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies directly.
Changes to this policy
We may update this Privacy Policy from time to time as the business, website, or legal requirements change. When we do, we will update the effective date above.
Contact us
If you have questions about this Privacy Policy or how we handle information, contact us at [email protected].